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Cancellation & Refund Policy

Effective Date: 03-11-2023

Cancellation of Services

Clients of Flatswala.com (“we,” “us,” or “our”) may request the cancellation of their website hosting and CRM services subject to the terms outlined in this Cancellation & Refund Policy.

1. Cancellation Requests

Clients may request the cancellation of their hosting and CRM services by contacting our customer support team through the designated channels provided on our website. Cancellation requests should include relevant account information and details regarding the services to be canceled.

2. Refund Eligibility

Refunds are subject to the type of services and the billing terms agreed upon during the initial purchase:

  • Website Hosting: Refunds for website hosting services will be provided according to the billing cycle selected by the client. Refunds are not provided for any unused portion of a billing cycle.

  • CRM Services: Refunds for CRM services are typically provided in accordance with the terms of the service agreement. Specific refund terms may vary depending on the CRM package selected.

3. Refund Processing Time

Refunds, when applicable, will be processed within [number of days] days of receiving a valid cancellation request. The processing time may vary depending on the payment method and financial institutions involved.

4. Non-Refundable Fees

Certain fees, including setup fees, domain registration fees, and any fees for additional services beyond the standard package, are non-refundable and will not be included in the refund.

5. Termination Due to Violation of Terms

We reserve the right to terminate services without issuing a refund if the client violates our Terms of Service, Acceptable Use Policy, or any other policies or agreements governing the use of our services.

6. Force Majeure

We are not liable for refunding or providing services in cases where the cancellation is a result of circumstances beyond our control, such as natural disasters, acts of war, or other force majeure events.

Contact Information

If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support team at +918008567509.

Please ensure that this policy aligns with your actual cancellation and refund practices, and verify that 5 wokring days is appropriately filled.

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